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    // Debug: log contact ID situation
    if(tickets.length>0){
      var sp=tickets[0].props;
      console.log('Props keys: '+Object.keys(sp).sort().join(', '));
      var fields=['associated_contact_id','contactId','contact_id','associatedContactId'];
      fields.forEach(function(f){if(sp[f])console.log('Contact field "'+f+'": '+sp[f]);});
      var wc=tickets.filter(function(t){return fields.some(function(f){return !!(t.props||{})[f];});}).length;
      console.log(wc+'/'+tickets.length+' tickets have a contact field');
      apiCall('probe_record',{}).then(function(r){
        if(r.first_record){
          console.log('Record top-level keys: '+Object.keys(r.first_record).join(', '));
          var rec=r.first_record;
          if(rec.properties) console.log('Properties keys: '+Object.keys(rec.properties).join(', '));
          ['contactId','contact_id','associatedContactId','associated_contact_id'].forEach(function(f){
            if(rec[f]) console.log('TOP-LEVEL '+f+': '+rec[f]);
            if(rec.properties&&rec.properties[f]) console.log('PROPS '+f+': '+rec.properties[f]);
          });
        }
      }).catch(function(e){console.warn('probe_record failed: '+e.message);});
    }